Return & Refund
Policy

Our Commitment

FlyGuy System sells digital products — eBooks, journals, notebooks, and protocols — delivered instantly via Selar. Because these are digital downloads, the nature of returns differs from physical goods. We stand behind every product we release. If you are not satisfied, we will make it right.

Who Qualifies for a Refund

You are eligible for a full refund if any of the following apply:

• You purchased a product within the last 30 days and are not satisfied with it for any reason.
• You were charged but did not receive access to your digital product due to a technical issue.
• You received a product that was significantly different from what was described on the product page.
• A duplicate charge was made on your account for the same product.

How to Request a Refund

To request a refund, contact us directly at flyguysystem1@gmail.com with the following:

• Your full name and the email address used during purchase.
• The name of the product you purchased.
• Your order number or receipt from Selar (if available).
• A brief note on the reason for your request (optional — but appreciated).

Refund requests are reviewed and processed within 3–5 business days. Approved refunds are returned via the original payment method through Selar's platform.

Nature of Digital Goods

All products sold by FlyGuy System are digital downloads — they are delivered instantly upon purchase and cannot be physically returned. As such:

• No physical exchange or return shipping is required.
• Once a refund is approved, access to the digital product may be revoked.
• Refunds are not issued for products that have been fully consumed and subsequently deemed unsatisfactory after the 30-day window.

Broken or Inaccessible Files

If your downloaded file is corrupted, incomplete, or cannot be opened, contact us immediately at flyguysystem1@gmail.com. We will send you a working replacement file within 24 hours at no additional cost. If the issue cannot be resolved, a full refund will be issued automatically.

Questions & Support

Policy Changes

FlyGuy System reserves the right to update this return policy at any time. Any changes will be reflected on this page with an updated effective date. Continued use of our store after changes are posted constitutes acceptance of the updated policy. For questions about any past or present version of this policy, contact us directly.

Last updated: January 1, 2025  ·  Operated by: Prince Moh · FlyGuy System · Multi-Talent Worldwide Records · Ghana